My Journey through NetOps
This book can be read by any individual who wants to get a basic knowledge of how technical troubleshooting works in Production support real time environment..This book explains the working of a Command center and what it takes to be in Network Operations center.People who are freshers and going to join any IT Organization can also read it or the ones who want to work as a part time or full time as freelancers can read it for stuffs to learn in technical support, system administration, monitoring, alerting, scripting and ticketing. I have also included some basic work contributed from our end on Cloud Microsoft Azure in Infrastructure as a Service.Even if you want to gain a small part of technical knowledge please read it.
Even experienced professionals can also give it a try for sure.
Ebook for freelancer or IT Professionals or for any layman reader who wants to experience what it takes to work in a technical department in an IT firm.